How Do We Obtain Your Information?
We obtain your information when you use our website, and when you contact us about our services. We also obtain your information when you register for our newsletter.
What Information Do We Obtain?
The personal information we obtain about you may include your name, address, IP address and email address. We may also need to obtain any details relevant to the project including, but not exclusive to, domain details, server information and information regarding your business.
What Do We Use Your Information For?
JPS Media may use your information to:
- Allow us to effectively complete your project
- Process payments
- Inform you of any changes to the services we provide
- Send communications that may be of interest to you, for example, any legal requirements regarding your website, or details of security updates
- Ask for your views or comments regarding the services we provide
- Improve our services
- Process transactions
We are legally required to hold some of your information for six years, as per UK law. Your information may be shared with law enforcement agencies as required.
Sharing Your Information
We will never sell or rent any of your information to third parties. We will also never share any of your information with third parties for marketing purposes. We will share some of your information for accounting purposes only and, if required, law enforcement agencies as per UK law.
You have a choice regarding whether you wish to receive any future information from JPS Media. If you decide that you do not wish to receive any future communications from us, you can unsubscribe from our newsletter at any time. We will not contact you for any marketing purposes by phone, text message or email unless you have given us your prior consent.
Updating Your Information
The accuracy of the information we hold is extremely important to us. If you change your email address, or if any of the information you have provided, is inaccurate, please contact us at firstname.lastname@example.org.
When we register your domain name, we are legally required to share your details on the WHOIS database, and with a domain name provider. This means, that unless you pay for WHOIS opt out, your details will be available on the internet. We advise you to opt out in order to prevent your details being made public, however, it is the choice of the client if they choose to take our advice to opt out.
The JPS Media website uses Google Analytics to track the interactions of our users. We only use this data to determine the number of people visiting and using our website. This allows us to better understand how our clients find and use our web pages. This enables us to provide a better, more tailored website for our clients. Google Analytics does not record any data that could personally identify you. It only records data such as your internet browser, your geographical location, the device you are using and your operating system. Google Analytics does record your computer’s IP address. This does allow Google to personally identify you, however, Google does not allow us access to this information. As stated previously, you can disable the cookies on your internet browser. This will stop Google Analytics form tracking any part of youR visit to our website.
What Security Precautions Do We Have In Place To Protect the Loss Or Misuse Of Your Information?
There are a number of ways we ensure that the information you provide us is treated securely. These include : Encryption of the data we collect:
We always ensure that we adopt appropriate collection, storage and processing practices regarding our client’s personal information. We take the appropriate security measures to protect your personal information, username, password and any other information about you that is stored on our website against unauthorised access, alteration and destruction. Any sensitive and private data exchange between our site and our website users occur using an SSL secured communications channel. The data that is transferred over this channel is encrypted and protected using digital signatures. JPS Media ensure that our servers are updated regularly. Updating our servers greatly reduces the chance of our servers being hacked, thus, greatly reducing the chance of your personal data falling into the hands of the wrong people. Updating servers also contain critical bug fixes and also vulnerability patches. These are crucial for our server security and therefore, crucial to keeping your data safe. Our servers are based in secure locations in the UK and are provided by an external data centre to ensure greater security of your information. Ensuring that we keep your passwords protected:
We have our own internal policy regarding changing the passwords for our clients. We do not share the information with anyone else other than the particular client requesting the password or requesting a change of password. Clients must keep their own passwords confidential:
Not only is it our responsibility to ensure your password is kept secure; it is also the responsibility of our clients. To ensure your data is kept secure it is advised not to share your personal password with anyone else. This ensures that they do not have direct access to your personal data.
Links To Other Sites
The last policy update took place Sept 2020.